Frequently Asked Questions
Everything you need to know about your Chicago Dogs gear and orders.
How long will it take to receive my Chicago Dogs gear?
Standard shipping typically takes 3-5 business days within the Midwest. Express shipping options are available at checkout for those who need their fan gear before the next home game.
What is your return policy for team apparel?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that personalized jerseys are final sale and cannot be returned.
How do I know what size jersey to order?
We provide a comprehensive size guide on every product page. Our jerseys generally feature an athletic fit; if you plan to wear a hoodie underneath, we recommend sizing up.
Do you offer international shipping?
Currently, we ship to the United States and Canada. International fans can contact our support team for a custom shipping quote to other regions.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.